Use the Gogo DASH mobile app to quickly check the system status and network availability for any Gogo-equipped aircraft. The Gogo DASH app is currently available for Apple iPhone & iPad users. If you don’t have access to Gogo DASH, refer to your system installation manual for more information on how to view system details.
A: You can access and view the software version running on your connected systems using the Gogo DASH mobile app. The Gogo DASH app is currently available for Apple iPhone & iPad users. If you don’t have access to Gogo DASH, refer to your system installation manual for more information on how to view system details.
Call Customer Support at +1.303.301.3278 (use Option 1).
We strongly recommend that you contact your Gogo-authorized dealer to schedule your upgrade. Our dealers are extremely knowledgeable when it comes to implementing ATG upgrades, providing an experience that can save you time and money.
If you have in-house expertise and prefer to manage the upgrade yourself, please contact Gogo Customer Support.
You can access the latest data usage for an aircraft by viewing your e-bill at myGogoair.com. From the e-bill interface, click to view your bill under Quick Links. You can view usage for all activated Gogo connectivity systems by tail number.
Need access to myGogoair.com? Please contact Gogo Customer Support.
Call Customer Support at +1.303.301.3278 (select Option 1).
Contact Rockwell Collins at email@example.com or +1.714.929.3696.
You can get online in three easy steps:
To optimize Wi-Fi performance when in flight, consider some tips for best use when connecting your device:
View the Gogo Text & Talk User Guide for more information on how to access and use your own smartphone when in flight. This guide shows you how to install and use the app, plus provides some important information on what you need to do before you leave the ground.
For basic information on using Gogo Vision, see the Gogo Vision User Guide. To customize the Gogo Vision landing page, see Customizing Your Gogo Vision User Interface.
You can access the latest product documentation here. For technical documentation for installation or system upgrades, call Customer Support at +1.303.301.3278 (use Option 1).
If you experience an issue with your system and need to contact technical support, have the following details available: