Gogo Announces New Membership Program SmartShieldSM October 5, 2021 Program is available to current customers with an AVANCE or a classic ATG system BROOMFIELD, Colo. – Gogo Business Aviation (NASDAQ: GOGO) today unveiled SmartShield, a new premium membership program that lets current customers with an AVANCE or a classic ATG system take advantage of exclusive protections and benefits for their Gogo inflight connectivity system. “The value of SmartShield is significant and demonstrates our commitment to customers,” Glenn added. “Our customers told us they wanted to protect their inflight connectivity investment and with SmartShield they receive warranty protection for their equipment for as long as they are in the program. They also wanted protection against overage costs and have the ability to rollover unused megabytes of data to the following month.” For $5,000 per year plus a three-year service commitment*, SmartShield provides three distinct and comprehensive benefits: control, protection and savings. Control Fixed service pricing Monthly rollover of unused megabytes of data Annual overage forgiveness Protection Full perpetual warranty Expedited shipping Savings 50% discount on services from field service engineers Free annual online training Gogo Vision 360 discount Additionally, for Gogo customers who are not currently using an AVANCE system, SmartShield is the most cost-effective upgrade path to AVANCE with a $10,000 installation rebate and a $15,000 service credit toward a Gogo Biz 4G data plan. The $15,000 credit can be combined with existing promotions. About Gogo Gogo is the world's largest provider of broadband connectivity services for the business aviation market. We offer a customizable suite of smart cabin systems for highly integrated connectivity, inflight entertainment and voice solutions. Gogo's products and services are installed on thousands of business aircraft of all sizes and mission types from turboprops to the largest global jets, and are utilized by the largest fractional ownership operators, charter operators, corporate flight departments and individuals. Currently, there are more than 2,000 business aircraft flying with Gogo's AVANCE L5 or L3 system installed. As of June 30, 2021, Gogo reported 6,036 aircraft flying with its ATG systems onboard, and 4,587 aircraft with satellite connectivity installed. Connect with us at business.gogoair.com. *Minimum of 1GB data per month. Terms and conditions apply.