Whether you’re a pilot, a first officer, a flight director, or attendant, you are the first line of support for passengers who use Gogo services to get online. With the training and resources provided here, you’ll learn about your role as a Passenger Connectivity Resource, or PCR, and gain a better understanding of the Gogo inflight entertainment and connectivity (IFEC) experience through all phases of flight.
Gogo DASH gives your inflight personnel and on-the-ground operations and support teams the ability to see what's happening with your entire Gogo connectivity experience.
Get to know the inflight connectivity hardware and services on board with this 20-minute training module.
You'll learn:
A brief overview to help you learn about how data usage works on board, what Gogo systems are installed and their capabilities, and where to find resources when you need them.
You'll learn:
Download our Inflight Connectivity 101 eBook designed as a guide to help you conduct business seamlessly at altitude.
Download our Inflight Connectivity 101 eBook designed as a guide to help you conduct business seamlessly at altitude.
Get the basics with this glossary and acronym guide for all things Inflight Entertainment and Connectivity (IFEC).
Get the basics with this glossary and acronym guide for all things Inflight Entertainment and Connectivity (IFEC).
See how the two stack up and review the different use cases of each to understand what works for your aircraft's unique needs.
See how the two stack up and review the different use cases of each to understand what works for your aircraft's unique needs.
Streaming services use a lot of data, but with Gogo Vision, you can stream inflight without using your data plan. See how they compare.
Streaming services use a lot of data, but with Gogo Vision, you can stream inflight without using your data plan. See how they compare.
Before you call, gather the information you need!
Gogo Support is here to serve you 24/7, and this checklist will ensure you are ready to answer the questions that will help us help you!
Discover six simple tips you can use today to take your inflight internet from good to great. A few key ideas can help you improve the airborne internet experience for all on board. You can either watch the 15-min recorded webinar or read the blog post for your tips.
Our carefully designed training programs were created to meet the specific needs of the work you need to perform. Our programs combine eLearning to cover foundational knowledge, hands-on instructor-led training, and a rich collection of guides, manuals, and other digital references to ensure you have what you need, when you need it. Trainings offered include:
