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Vision 360 Legacy Pricing Promo FAQs

Q: What is the promo?

A: Any current Gogo AVANCE customer (SCS Media, SCS Elite, L3, L5) who signs up for Gogo Vision at the current rate of $525/month before December 1st, 2020 will get the full Vision 360 service for the legacy price of $525/month ($325/month savings). Customers must submit the promo form before December 1st to qualify. The promo form can be found here.

Q: What am I getting?

A: You will get the full Vision 360 package, which includes the premium moving map from FlightPath 3D, unlimited TV and movies, news clips, e-magazines, a free Cloudport, and destination weather (coming soon). After December 1st, 2020, this package will cost $849/month.
To learn more about Vision 360, click here.

Q: How do I get it? 

A: Vision 360 requires that you run AVANCE software version 4.2 or later, which will become available to you on December 4th, 2020. You will be required to upgrade to AVANCE software version 4.2 to get Vision 360.

Q: What if I can’t upgrade to AVANCE 4.2 right away?

A: You will receive the current, standard Gogo Vision service at $525/month, and upon upgrading to AVANCE 4.2, you will automatically be upgraded to the Vision 360 package with no changes in billing.

Q: What if I don't have access to my AVANCE box to update content?

A: With AVANCE 4.2 and Vision 360, you’ll have the ability to perform remote, wireless content updates with your own Gogo Cloudport - right within your own hangar. No more USB’s needed. To learn more about Cloudport, click here.

Q: When does billing start? 

A: Upon signing the Subscriber Services Agreement (SSA), your billing would begin December 1st, 2020. If you do not complete the SSA until after December 1st, your bill will be prorated for that month.

Q: How long do I have to sign the Subscriber Services Agreement (SSA)? 

A: As long as you submit the form before December 1st, you have 10 days to sign the SSA before your promo offer expires. Any form submitted after December 1st will not qualify for the promo.

Q: Do I have to be an AVANCE customer?

A: Yes. Vision 360 is only compatible with the AVANCE platform.

Q: What if I already have Gogo Vision on an aircraft?

A: You will automatically be transitioned to Vision 360 and grandfathered into the legacy pricing of $525/month upon upgrading to AVANCE software version 4.2.

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