Jet Charter Operation Increases Sales with Inflight Wi-Fi
See how a charter operator boosts sales by offering unlimited inflight Wi-Fi
GrandView Aviation, based in Baltimore, Md., began offering jet charter services in 2015, after 11 years of successful operations in helicopter charters. It quickly became clear that jet charters served a different audience with different needs – including the need for inflight connectivity. Within the first year of purchasing their planes, GrandView decided to outfit their entire fleet with inflight Wi-Fi. And, the added feature quickly became an integral part of their sales and marketing efforts.
“Wi-Fi makes closing the sale so simple," shares Jessica Naor, director of sales and marketing for Grandview Aviation. "Before we added it, there was a lot of back-and-forth on price. Now they know we have unlimited Wi-Fi, they get a quote and they book it.”
Download the customer case study to discover how GrandView leveraged inflight Wi-Fi to deliver a premium customer experience with substantial business benefits.