Please review the upgrade options below
Thank you for being a valued Gogo customer. AVANCE software version 4.1 is now available. Your upgrade can be completed by an authorized dealer or you can manage the upgrade yourself if you have in-house expertise. AVANCE 4.1 features several improvements to benefit passengers and crew including the coverage map for Gogo Biz and Gogo Biz 4G networks, improvements to Gogo Vision, and more. To request an upgrade kit, please fill out the form below.
***Vision Customers: Please note that this software update will erase your current Gogo Vision content. You have 3 paths to reload your Gogo Vision content:
- If you still have this month's USB catalog, you may simply use that to reload the content.
- You can wait until we ship next month's USB catalog, which ships on the 1st of the month.
- You can request an extra USB catalog to reload this month's content by specifying this in the "Special Instructions" field below.
If you have any questions or concerns regarding AVANCE 4.1, please send an email to Gogo Customer Service or call +1 888.286.9876.
Please review the additional details and documentation:
- Log in to JETPUBS (contact James York if you need access to JETPUBS)
- For the AVANCE L5/L5i/L3 Service Information Letter (SIL) search for document number D34119-008, for the AVANCE SCS SIL search for document number D28929-008
- Access the Notification of Change (NOC), document number D31514
Please contact James York if you need access to JETPUBS.